Space.NK

Hey guuurls!! Hope you all had a lovely weekend and HAPPY MID-WEEK!!

Unfortunately i have been working the past 10000 days (it feels like that anyway) And my first day off was yesterday. Que - Shopping time!

It's a close friend's 21st this week so i met another Med student girlfriend of mine and we had a spot of lunch in town, and went browsing for a present. We ended up in Pandora - surprise surprise! We planned to buy a penguin charm, but Pandora have discontinued them which is a shame as they were so cute! So instead we bought her a "dangly" 21 charm. 

I should of stopped the spending there and then, however i knew Space.NK was around the corner.. big mistake! Firstly, after the terrible service i had in there last time, i shouldn't of gone back. However, they are the only retailer in this area that sells Nars and i HAD to purchase something. So, back i went. I should of learnt my lesson. Again, the service i received was just as terrible as last time *sigh*. I went hunting for Albatross - i HAD to get my hands on it - i read about it everywhere and its just so beautiful. I asked the assistant (a different one to last time) if they had any and she answered with "i dont know." So i requested (politely!) that she have a look for me. She huffed and puffed, rolled her eyes...... and then walked the 5 paces to the cupboard. Honestly, anyone would think i asked her to climb a mountain! When she returned with the albatross, she literally threw it down at the till point! I also purchased a Velvet Gloss Lip Pencil (Frivolous) and asked about their foundations. She told me they were fantastic, but before i asked - no they don't do samples. As a matter of fact, i wasn't even going to ask about samples - i was simply going to ask which foundation she would recommend for a dewy finish! However, i decided i couldn't be bothered to argue so purchased just my Highligher and Lip Pencil.

Again, this left me in such a foul mood. I know - i had a bad experience first time around, but like i said before, nowhere else in this area sells NARS and i was simply desperate to get my hands on Albatross!

Half of me is tempted to email the customer service department at Space.NK and inform them about my bad experiences, but the other half of me says don't rock the boat. I don't think its fair that these shop assistants treat their customers the way they do in there - so much for customer satisfaction! Its people like them, that give other shop assistance's a bad name, which isn't on! 

On a brighter note, i now have my laptop back and working (YAY!) so i can do a full review on my beauuutiful new Albatross and Lip Pencil. 

Has anyone else had a terrible shopping experience? How did you manage the situation?